Warranty Policy

Your peace of mind is our priority. Learn about our comprehensive warranty coverage.

Standard Warranty

All our pre-owned laptops come with a 1-year warranty covering manufacturing defects and hardware failures under normal usage conditions.

What's Covered:

Extend your protection beyond the standard warranty period. Available at the time of purchase:

Get an additional year of coverage for complete peace of mind.

Maximum protection with 2 additional years of warranty coverage.

Batteries and adapters are covered under a separate 6-month warranty period from the date of purchase.

Note: Battery capacity naturally degrades over time with normal usage. Warranty covers manufacturing defects, not natural capacity loss.

The following are not covered under warranty:

Contact Support: Reach out to our customer support team via email or phone with your order number and a description of the issue.
Documentation: Provide photos or videos of the defect, along with your original purchase receipt.
Assessment: Our team will assess the issue and determine if it's covered under warranty.
Resolution: We'll arrange for repair, replacement, or refund based on the nature of the issue.
Shipping: For warranty claims, we cover the cost of shipping the product to and from our service center.

•Warranty is valid only for the original purchaser and is non-transferable.
•Keep your original purchase receipt and order confirmation for warranty claims.
•Warranty coverage begins from the date of delivery.
•Any repairs or modifications done by unauthorized service centers will void the warranty.
•Warranty does not cover data loss. Always back up your important data regularly.

Our customer support team is here to assist you with any warranty-related queries.