Privacy Policy

2.1 Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, password
• Shipping Information: Delivery address, city, state, zip code, country
• Payment Information: Payment method details (processed securely through payment gateways)
• Order Information: Products purchased, order history, preferences
• Communication: Messages, feedback, and correspondence with us

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device Information: IP address, browser type, device type, operating system
• Usage Data: Pages visited, time spent on pages, click patterns, search queries
• Cookies and Tracking: Cookies, web beacons, and similar tracking technologies
• Location Data: General location information based on IP address

2.3 Information from Third Parties

We may receive information about you from third-party services, such as:

• Payment processors (Razorpay) for transaction verification
• Shipping carriers for delivery tracking
• Social media platforms if you connect your account
• Analytics providers for website usage data

We use the information we collect for various purposes, including:

• Service Delivery: Process orders, fulfill purchases, manage your account
• Communication: Send order confirmations, shipping updates, customer support responses
• Payment Processing: Process payments, prevent fraud, verify transactions
• Improvement: Analyze usage patterns, improve our website and services
• Personalization: Customize your experience, show relevant products
• Marketing: Send promotional emails (with your consent), show targeted advertisements
• Legal Compliance: Comply with legal obligations, enforce our terms
• Security: Detect and prevent fraud, protect against security threats

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors (Razorpay) for payment processing
• Shipping carriers for order delivery
• Cloud storage providers for data hosting
• Email service providers for communications
• Analytics providers for website analytics

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including:

• Court orders or legal processes
• Government investigations
• Compliance with applicable laws and regulations
• Protection of our rights, property, or safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure password hashing and storage
• Regular security assessments and updates
• Access controls and authentication
• Secure payment processing through PCI-compliant gateways
• Regular backups and disaster recovery procedures

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Keep you logged in to your account
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to processing of your personal information for certain purposes
• Portability: Request transfer of your data to another service provider
• Withdrawal of Consent: Withdraw consent for data processing where applicable
• Opt-Out: Unsubscribe from marketing communications

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Information: Retained while your account is active and for a reasonable period after closure
• Order Information: Retained for at least 7 years for tax and legal compliance
• Marketing Data: Retained until you opt-out or request deletion
• Analytics Data: Retained in aggregated, anonymized form

When we no longer need your information, we will securely delete or anonymize it.

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected information from a child under 18, we will delete that information promptly.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, regardless of where it is processed.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date
• Sending an email notification (for significant changes)
• Displaying a notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: